IT Support Specialist - Bali, Indonesia

Join NW ENERGY Sdn Bhd as an IT Support Specialist in the vibrant heart of Bali! We are seeking a dynamic and technically skilled professional to provide comprehensive IT support, troubleshoot systems, and manage infrastructure for our operations, including onboarding new employees and ensuring seamless IT operations across multiple locations in Bali.

As an IT Support Specialist at NW ENERGY Sdn Bhd, you will be the backbone of our IT department, working closely with our team to maintain and enhance our IT systems. You will be responsible for providing technical support to employees, troubleshooting hardware and software issues, and ensuring the smooth operation of our network and servers.

This is an exciting opportunity to work in a dynamic and fast-paced environment, with the chance to grow and develop your skills in a supportive and collaborative team. If you are a passionate and dedicated IT professional looking to make a difference in a growing company, we want to hear from you!

📋 Tanggung Jawab Pekerjaan

• Provide Level 1 and Level 2 IT support to employees across multiple locations in Bali
• Troubleshoot and resolve hardware, software, and network issues
• Manage and maintain IT infrastructure, including servers, workstations, and network devices
• Install, configure, and maintain various software applications and systems
• Assist in the onboarding process for new employees, including setting up workstations and accounts
• Monitor and maintain IT security measures, including firewalls, antivirus software, and user access controls
• Provide technical training and support to employees as needed
• Stay up-to-date with the latest IT trends and technologies, and recommend improvements to our IT systems

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Minimum of 3 years of experience in IT support, with experience in a fast-paced, multi-location environment
• Strong technical skills in hardware, software, and network troubleshooting
• Familiarity with ITIL framework and best practices
• Experience with Windows Server and Active Directory
• Knowledge of virtualization technologies, such as VMware or Hyper-V
• Experience with cloud-based IT solutions, such as AWS or Azure
• Excellent communication and problem-solving skills, with the ability to work independently and as part of a team

🛠️ Keahlian

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